CLARA SHIH

Corporate Board Profile

Tech Score: 100/100

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Software Technology Evidence

8 mention(s) identify CLARA SHIH as having software/technology expertise.

Company Filing Date Evidence Reason
STARBUCKS CORP 2015-01-23 CLARA SHIH, 33, has been a Starbucks director since December 2011. Ms. Shih is Chief Executive Officer and a Board Member of Hearsay Social, Inc., an enterprise software company serving Fortune 500 brands that she co-founded in August 2009. From June 2006 to June 2009, she served as Product Management Director, AppExchange of salesforce.com, inc., an enterprise software company. From 2004 to 2006, she served as Associate, Strategy and Business Operations for Google, Inc. Previously, Ms. Shih was a software engineer at Microsoft Corporation. Ms. Shih, the creator of the first business application on Facebook, is the author of The Facebook Era, a marketing textbook at Harvard Business School. Chief Executive Officer of an enterprise software company, former software engineer at Microsoft, and product management director at salesforce.com; author of a marketing textbook on Facebook business applications.
STARBUCKS CORP 2016-01-25 Ms. Shih is Chief Executive Officer and a Board Member of Hearsay Social, Inc., an enterprise software company. Previously, Ms. Shih was a software engineer at Microsoft Corporation. She has a strong software and technology background, including being a software engineer at Microsoft, product management at salesforce.com, and CEO of a software company.
STARBUCKS CORP 2017-01-27 Clara Shih, 35, has been a Starbucks director since December 2011. Ms. Shih is Chief Executive Officer and a Board Member of Hearsay Systems, Inc., an enterprise software company that she co-founded in August 2009. From June 2006 to June 2009, she served as Product Management Director, AppExchange of salesforce.com, inc., an enterprise software company. Previously, Ms. Shih was a software engineer at Microsoft Corporation. She is a software engineer and has held product management roles at software companies, indicating software-related technical skills.
STARBUCKS CORP 2018-01-26 Clara Shih is Chief Executive Officer and a Board Member of Hearsay Systems, Inc., an enterprise software company that she co-founded in August 2009. From June 2006 to June 2009, she served as Product Management Director, AppExchange of salesforce.com, inc., an enterprise software company. From 2004 to 2006, she served as Associate, Strategy and Business Operations for Google, Inc. Previously, Ms. Shih was a software engineer at Microsoft Corporation. Ms. Shih, the creator of the first business application on Facebook, is the author of “The Facebook Era” (2009) and “The Social Business Imperative” (2016). Founder and CEO of an enterprise software company, former software engineer at Microsoft, and product management director at Salesforce, indicating strong software and programming expertise.
STARBUCKS CORP 2019-01-25 Ms. Shih, the creator of the first business application on Facebook, is the author of “The Facebook Era” (2009) and “The Social Business Imperative” (2016). She has been named one of Businessweek’s Top Young Entrepreneurs... She was also named a “Young Global Leader” by the World Economic Forum. She is a software engineer and has held product management roles at software companies including Salesforce and Google, indicating strong software-related technical skills.
STARBUCKS CORP 2020-01-24 Ms. Shih is Chief Executive Officer and a Board member of Hearsay Systems, Inc., an enterprise software company. From 2004 to 2006, she was a software engineer at Microsoft Corporation. From June 2006 to June 2009, she served as Product Management Director, AppExchange of salesforce.com, Inc. She has a strong technical background as a software engineer at Microsoft, product management at Salesforce, and CEO of an enterprise software company, indicating programming and software engineering skills.
STARBUCKS CORP 2021-01-22 CLARA SHIH has been a Starbucks director since December 2011. Since September 2, 2020, Ms. Shih is Executive Chair and a Board member of Hearsay Systems, Inc., an enterprise software company serving Fortune 500 firms, which she co-founded in August 2009. Previously, she served as Chief Executive Officer of Hearsay Systems, Inc. From June 2006 to June 2009, she served as Product Management Director, AppExchange of salesforce.com, Inc., an enterprise software company. From 2004 to 2006, she served as Associate, Strategy and Business Operations for Google, Inc. Previously, Ms. Shih was a software engineer at Microsoft Corporation. She has a strong technology background including being a software engineer at Microsoft, product management at Salesforce, and founder of a software company, indicating programming and software engineering skills.
STARBUCKS CORP 2022-01-28 Ms. Shih has served as Chief Executive Officer & General Manager of Service Cloud at Salesforce.com, Inc., a multinational software corporation. She co-founded Hearsay Systems, Inc., an enterprise software company, and previously was a software engineer at Microsoft Corporation. Ms. Shih is the creator of the first business application on Facebook and has been recognized as a top young entrepreneur. She has a background as a software engineer at Microsoft, product management at Salesforce, and CEO of a software company, indicating strong software-related technical skills.

STARBUCKS CORP

Filing Date Source Excerpt
2015-01-23 CLARA SHIH, 33, has been a Starbucks director since December 2011. Ms. Shih is Chief Executive Officer and a Board Member of Hearsay Social, Inc., an enterprise software company serving Fortune 500 brands that she co-founded in August 2009. From June 2006 to June 2009, she served as Product Management Director, AppExchange of salesforce.com, inc., an enterprise software company. From 2004 to 2006, she served as Associate, Strategy and Business Operations for Google, Inc. Previously, Ms. Shih was a software engineer at Microsoft Corporation. Ms. Shih, the creator of the first business application on Facebook, is the author of The Facebook Era, a marketing textbook at Harvard Business School.
2016-01-25 Ms. Shih is Chief Executive Officer and a Board Member of Hearsay Social, Inc., an enterprise software company. Previously, Ms. Shih was a software engineer at Microsoft Corporation.
2017-01-27 Clara Shih, 35, has been a Starbucks director since December 2011. Ms. Shih is Chief Executive Officer and a Board Member of Hearsay Systems, Inc., an enterprise software company that she co-founded in August 2009. From June 2006 to June 2009, she served as Product Management Director, AppExchange of salesforce.com, inc., an enterprise software company. Previously, Ms. Shih was a software engineer at Microsoft Corporation.
2018-01-26 Clara Shih is Chief Executive Officer and a Board Member of Hearsay Systems, Inc., an enterprise software company that she co-founded in August 2009. From June 2006 to June 2009, she served as Product Management Director, AppExchange of salesforce.com, inc., an enterprise software company. From 2004 to 2006, she served as Associate, Strategy and Business Operations for Google, Inc. Previously, Ms. Shih was a software engineer at Microsoft Corporation. Ms. Shih, the creator of the first business application on Facebook, is the author of “The Facebook Era” (2009) and “The Social Business Imperative” (2016).
2019-01-25 Ms. Shih, the creator of the first business application on Facebook, is the author of “The Facebook Era” (2009) and “The Social Business Imperative” (2016). She has been named one of Businessweek’s Top Young Entrepreneurs... She was also named a “Young Global Leader” by the World Economic Forum.
2020-01-24 Ms. Shih is Chief Executive Officer and a Board member of Hearsay Systems, Inc., an enterprise software company. From 2004 to 2006, she was a software engineer at Microsoft Corporation. From June 2006 to June 2009, she served as Product Management Director, AppExchange of salesforce.com, Inc.
2021-01-22 CLARA SHIH has been a Starbucks director since December 2011. Since September 2, 2020, Ms. Shih is Executive Chair and a Board member of Hearsay Systems, Inc., an enterprise software company serving Fortune 500 firms, which she co-founded in August 2009. Previously, she served as Chief Executive Officer of Hearsay Systems, Inc. From June 2006 to June 2009, she served as Product Management Director, AppExchange of salesforce.com, Inc., an enterprise software company. From 2004 to 2006, she served as Associate, Strategy and Business Operations for Google, Inc. Previously, Ms. Shih was a software engineer at Microsoft Corporation.
2022-01-28 Ms. Shih has served as Chief Executive Officer & General Manager of Service Cloud at Salesforce.com, Inc., a multinational software corporation. She co-founded Hearsay Systems, Inc., an enterprise software company, and previously was a software engineer at Microsoft Corporation. Ms. Shih is the creator of the first business application on Facebook and has been recognized as a top young entrepreneur.

Data sourced from SEC filings. Last updated: 2025-07-16